House fires are truly one of the most traumatic things that can happen to any family. No matter the size of the fire, it leaves a psychological mark, and the team at Pioneer Restoration understands restoring your Redmond-area home is about a lot more than fixing the damage; it’s about doing it with compassion and understanding. Our goal is not only to restore your home but to also help restore some normalcy in your life.
First of all, when you experience a fire, the quicker the restoration process begins, the better. You can have a restoration company standing by, ready to start working as soon as the fire marshal releases the scene. Once that happens, there is a basic four-step process to restore your home to pre-loss condition.
Step 1: Walkthrough
First, someone from Pioneer Restoration will do a walkthrough of your property to assess the extent of the damage. This will help determine the equipment and supplies needed to restore your home, as well as the size crew we should send in. Restoration companies can work closely with your insurance company and adjuster to ensure work is being done according to what your policy will cover.
Step 2: Remove
Depending on the severity of the fire, items like your dishes, photos, and appliances may be salvageable. They will be carefully packed up and brought to the Contents Cleaning division back at Pioneer’s facility. Here, skilled cleaning technicians will carefully go through all your items and save everything they can. When the cleaning process is done, the contents are repacked into the boxes and stored until your home is ready for the items again.
Any other items in the home that need to be completely replaced, such as carpeting, will be removed before the cleaning and restoration process begins.
Step 3: Clean & Restore
Professional restoration companies use professional-grade chemicals, disinfectants, and cleaning products during the fire damage restoration process. Every single surface touched by smoke or fire will either be replaced or thoroughly cleaned. This means cleaning all the walls, framing, countertops, inside and outside of cupboards.
During the cleaning process, it is important technicians clean areas you can’t see. While you may never see the soot trapped between your cabinets and the kitchen wall, that soot will leave a pungent smoke smell in the air for a very long time if not properly cleaned and all the sources of the smoke odor treated properly.
Step 4: Find Your New Normal
It’s perhaps not reasonable to believe that after the trauma of a fire, life will return to the old “normal.” However, we are sure you will find a new normal and know your home has been properly restored by the time our technicians drive away. It is the goal of any reputable restoration company to restore a property to its pre-loss condition. That means when you look around, there should be no more visible evidence of the fire, nor any lingering smoke odors.
The first step to finding that new normal is just one phone call away.