fire + Smoke-1

Fire Damage

According to the National Fire Protection Association, there were over 494,000 structure fires reported last year in the United States alone. While some of those structures aren’t salvageable, many of them are with the right team. That’s where we come in. From acidic soot cleanup to odor neutralization and deodorization, Pioneer’s technicians have the knowledge, equipment and expertise to restore any structure deemed salvageable. In addition to restoring the damage caused by the fire, we have extensive experience in water damage restoration– a common byproduct of first responder’s extinguishing efforts.


Fire Restoration Services:

  • Emergency board up
  • Damage assessment, appraisal, valuation, estimation
  • Structural repair
  • Content inventory, restoration, and storage
  • Deodorization


Pioneer’s Streamlined Process

Recovering from any kind of disaster is inherently inconvenient, and we recognize this. That’s why we strive to make the restoration process as simple, easy, cost-effective, and efficient as possible. Our streamlined process involves everything from directly communicating with insurance agents, to using specialty techniques and equipment to minimize costs, demolition, and the amount of time your home or business is being repaired.We utilize special organizational systems to help our teams efficiently work together and expedite the restoration and insurance processes. These systems also allow us to easily keep our customers and their insurance agents up to date with the progress of the project. With a fully paperless system that is completely backed up on the cloud, we minimize our environmental impact while storing our records with the utmost safety.


Restoration or replacement?

After a fire, the question of what needs to be replaced and what can be restored can be difficult to answer. Our fire expert’s training and experience with both structures and contents can help you answer this question. Take a look at our content restoration page to learn more.


The Importance of Fast Action

After a fire, time is money. Acidic soot residue from fires can discolor plastics in just minutes. In just hours, it can discolor furniture, appliances, counter tops, and other unprotected materials. Within days, acidic residues may permanently discolor walls and cause metals to corrode. In addition, the water used to put out fires can cause just as much damage, if not more damage than the fire. As time goes on, the damage only gets worse, and the restoration process becomes more and more intensive. That’s why Pioneer’s team is ready to respond within one hour, 24 hours a day, 7 days a week, and 365 days a year.


After the Fire

1. Ask firefighters

  • When, or if, it is safe to enter your property
  • If the utilities (water, electricity, gas) are safe to use



2. Secure your property

  • Make sure your property is secured from possible looting/vandalism as well as any upcoming weather to prevent further loss.



3. Get on the phone

  • Call your insurance agent/company to see what is covered and how they will help you
  • Contact friends and family to let them know what happened
  • Contact us for a free evaluation and quote



4. Keep all receipts

  • Evaluate your insurance policy to know how your are covered.
  • Your insurance policy should include a “loss of use” clause, which entitles you for reimbursement for living expenses if your home is uninhabitable.


For more information, take a look at this guide from the federal emergency management agency.



You can see who we've worked with near you that you might know for a reference by browsing our hierarchical portfolio directory below. For water damage, cities we serve include Bend, Culver, Deschutes River Woods, Redmond, and Terrebonne.